Privacy Policy

PRIVACY POLICY

Hermes Digital Solutions
Hermes Digital Solutions is a DBA of Ignite Boston Merchant Solutions
Last Updated: February 6, 2026

1. INTRODUCTION

Hermes Digital Solutions ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit https://hermesdigital.net (our "Website"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. INFORMATION WE COLLECT

2.1 Personal Information
We may collect several types of information from and about users of our Website, including:

Contact Information: Name, postal address, email address, and telephone number.

Business Information: Company name, job title, and industry.

Financial Information: Payment method details and billing information. We do not store full credit card numbers; all transactions are processed via secure, PCI-compliant third-party providers.

Technical Information: IP address, browser type, operating system, and device information.

Usage Information: Pages visited, time spent on pages, links clicked, and other actions taken on our Website.

Mobile Numbers and SMS Consent: Phone numbers collected for SMS communication and SMS opt-in/consent.

2.2 Non-Personal Information
We also collect non-personal information that does not directly identify you, such as demographic information, preferences, interests, and website usage data.

3. HOW WE COLLECT INFORMATION

3.1 Direct Collection
Information you provide to us when:

Completing forms on our Website.

Creating an account or subscribing to our services.

Requesting information or contacting our customer support.

Participating in surveys or promotions.

Opting in to receive SMS communications.

3.2 Automatic Collection
As you navigate through our Website, we may use automatic data collection technologies including cookies, web beacons, browser web storage, and server logs.

3.3 Third-Party Sources
We may receive information about you from business partners, service providers, public databases, or social media platforms if you connect your account to our services.

4. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Provide, maintain, and improve our payment processing and digital services.

Process transactions and send related information (receipts, confirmations).

Communicate with you about services, updates, and promotions.

Analyze usage patterns to improve our Website and user experience.

Protect against fraudulent transactions and illegal activities.

Send SMS updates or notifications per your consent.

5. DISCLOSURE OF YOUR INFORMATION

5.1 To Third Parties
We may share data with service providers who perform functions on our behalf, financial institutions to process payments, or professional advisors (lawyers, auditors).

5.2 For Legal Reasons
To comply with any court order, law, or legal process, or to protect the rights, property, or safety of Hermes Digital Solutions, our customers, or others.

5.3 Business Transfers
If Hermes Digital Solutions is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

5.4 Mobile & SMS Data Sharing
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information.

SMS Opt-Out: You can opt out of receiving SMS messages at any time. Just text "STOP" to 508-488-9900. After you send "STOP," we will send a confirmation message. You will no longer receive SMS messages from us unless you sign up again. For assistance, text "HELP" or contact us at [email protected].

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. COOKIES AND TRACKING

Our Website uses cookies to enhance user experience. You can control cookies through your browser settings. We currently do not respond to "Do Not Track" signals.

9. CONTACT INFORMATION

To exercise your rights or ask questions about this policy, please contact us:

Hermes Digital Solutions
89 Main St. #303 Milford, MA 01757
Phone: 508-488-9900
Email: [email protected]